On moving day
Barka tip: record water, electricity and gas meter readings and numbers with the owner. Keep dated photos and agree in writing who handles bills already issued.
Identify the accounts
Find the account holder, customer reference and address on each bill. Ask the relevant utility office about the current process for a new or transferred account. Receiving the keys does not automatically transfer utilities.
Useful questions
What should I prepare before contacting the service?
Prepare the relevant reference, dates, a short explanation and useful evidence. Ask for the current document requirements and keep the request number. Do not share secret codes.
Sources and verification
Sourced references and Barka tips. Prices, availability and procedures may change: check terms with the relevant organisation.
- STEG · Comprendre votre facturePublic body ·
- SONEDE · Questions des abonnésPublic body ·
