Use your bank’s channel
Use the official app, the number in your banking documents or your branch. BIAT describes blocking through MyBIAT; other banks may use different steps.
Keep a record
Record the time, reference and blocking channel. Ask whether permanent cancellation and a replacement are needed, including fees and timing. Never share your PIN.
Check transactions
Review recent activity through the official service. Report unfamiliar transactions and ask about the dispute procedure. A refund is not automatic.
Useful questions
What should I prepare before contacting the service?
Prepare the relevant reference, dates, a short explanation and useful evidence. Ask for the current document requirements and keep the request number. Do not share secret codes.
Sources and verification
Sourced references and Barka tips. Prices, availability and procedures may change: check terms with the relevant organisation.
- BIAT · Perte ou vol de carteProvider information ·
